While we look forward to answering your questions over the phone or by email. We can address some questions you have right now. Scroll down and browse some of our FAQs.
What is the cancellation policy?
A. From the moment you give your deposit to secure the date for your event you have 15 days from that time to cancel and receive your full deposit back.
Do I have to pay the full amount to rent the photo booth upfront?
A. We ask that you put down 250.00 deposit to secure the booth for your event date. Please know that this deposit is non-refundable.
Will someone be available to offer assistance?
A. During your event you will have a photo booth attendant present who will assist guest with picking their preferred photo settings and delivery options.
How will my guest obtain their photos and will I also get a copy for myself?
A. Guest will have the option of receiving their photos by text or email and they will have the option to post online to different social media platforms. In addition, at the end of your event we will send over to you an email with all the images and GIFs that were taken during your event.
Does the Venue need to have Wi-Fi?
A. While it is highly recommended we understand that in some instances the venue may not have internet. The photo booth does have it’s own internet network so you can be assured that your guest will receive photos right away. **on rare occasion if the Photo Booth is placed in a area where the signal is non responsive the photo booth will recognize that and save each image and disburse them once connected securely to the internet.
Are there any add ons available?
A. We have a high number of add ons available such as premium backdrops (ex.Ivy Wall) themed props (ex.Graduation Theme or Wedding Theme) and customization for your photo overlays. Once we have our initial conversation over the phone these add ons can be discussed.
When is the Set Up?
A. We will arrive a hour early to set up.
